FAQ

Most recent questions

You may email, call or fax to the hotel,

booking@scandiajomtienbeach.com

Tel: +66 (0) 096 221 1003
Online bookings generally offer the 'best available rates' for that date and time.
Hotel rates are per room based on a maximum occupancy of two.
We accept all the universally accepted credit cards like MasterCard & Visa.
We may block an amount on the credit card, equivalent to 1 night’s room charge to guarantee payment but this block will be automatically released in two weeks if not redeemed.

Furthermore, we do not charge without proper authorization from the guest. However, select packages may require full prepayment at the time of booking but this will be made known at the time of making the reservation.

Guests can choose to settle the bill in cash or credit card at the time of check-out.
Our hotel uses SSL secure encryption to ensure that all your personal information and credit card details are kept confidential. The security of information is very important for us.

For added security, guests are requested to present the credit card used in the online booking/purchase of accommodation together with personal identification (ID card or passport) upon check-in.

Should you not wish to submit your credit card information online, we are pleased to accept reservations via fax or phone. However, credit card information will still be required to guarantee the reservation.
In the event of a cancellation or no-show, the following will apply:
• For stays of 1 to 7 nights If the property is not informed 24-hours or more prior to the date of arrival, a charge of one (1) room night’s accommodation will be levied on the credit card used to guarantee the reservation.

• For stays of 8 to 14 nights If the property is not informed 24-hours or more prior to the date of arrival, a charge of two (2) room nights accommodation will be levied on the credit card used to guarantee the reservation.

• For stays of 15 to 21 nights If the property is not informed 24-hours or more prior to the date of arrival, a charge of three (3) room nights accommodation will be levied on the credit card used to guarantee the reservation.

• For stays of 22 nights and more If the property is not informed 72-hours or more prior to the date of arrival, a charge of five (5) room nights accommodation will be levied on the credit card used to guarantee the reservation.
Regrettably, pets are not allowed.
Check-in time is 2:00 pm.
Check-out time is 12:00 noon.
Early check-in is subject to room availability, please ask.
Late check-out is subject to room availability and the charges are as follows:

Check out before 6.00 pm: 50% charge (based on overnight rate)

Check out after 6.00 pm: Full overnight rate
Yes, we do, however, they are on request and subject to availability.
Only the Superior Twin Suite are twin-bedded. Other rooms can be converted to a triple by placing an extra bed. There are no quadruple rooms but we have our Deluxe Suites where can stay 4 people.
An extra bed is THB 150.
• There is no charge for children below the age of 12 years sharing a room with parent(s) on existing bedding
• If an extra bed is required, regardless of age, an extra bed charge will be incurred
• Children ages below 4 years free of charge for breakfast
• Children ages between 4 to lower 12 years charge at THB 180
• Children ages 12 years and above are charged the full adult breakfast price of THB 150 net
Yes, baby-sitting services can be provided but requests must be placed at least a day in advance. The cost is THB 250 per hour.
Yes, baby cots are available upon request for only 100 baht per day.
Breakfast is served at the Restaurant next to the lobby which is located on the ground floor, from 8.00 am to 10.30 am.
No, but room service is available from 9:00 am to 10:00 pm.
There is free public parking at Rompho Market located 200 meters from Scandia Beach Hotel. See the picture here https://www.scandiajomtienbeach.com/parking

 

General Hotel Information

In meters: 20 (length) x 3 (width) x 0.6 (depth)
Yes, for the convenience of the guest we place both items in the room.
The hotel is a 35-40 minute drive from U-tapao Airport. Airport transfers are provided upon request at THB 900 net per way for a car.

The hotel is a 90-100 minute drive from Suvarnabhumi International Airport. Airport transfers are provided upon request at THB 1,500 (all included) per way for a car.
From Suvarnabhumi International Airport taxi is approximately THB 1,500 - 1,800 nett per way excluding toll.
Bangkok is a tropical city, weather is warm throughout the year with April and May being especially hot and sticky.

June to September are cooler months (24-28c), however, it is the rainy season.

The most pleasant time of year is October to February, where temperatures range from 25-28c with light breezes and only the occasional shower.
No, tap water in Thailand is not potable. Complimentary bottled water is supplied to your rooms daily.
Yes, for minor illnesses, otherwise, for urgent matters we recommend guests go to Bangkok Hopital.
The nearest bank is the Bankok Bank located 200 meters from Scandia.
10.00 am - 6.00 pm, Monday to Friday
The voltage in Thailand is 220 volts.

 

Business traveller

Yes, via wireless connection with Fiber Internet.
For guests who make bookings through the hotel’s own website internet connection is complimentary.
Yes, dual telephone sockets are available only for the reception.

 

Shopping and Tourist Facilities

Motor taxi is just outside the Hotel, and bahtbus is on beach road only 200 meters away going to Pattaya and back 24/7 for only 10 baht per person.
7/11 & Minimart is located 50 meters from Scandia and if you like to go to Central Festival jump on the bath-bus on beach road.
Tourist attractions are located around the city; contact the front desk for more information.
Get 10% off all rooms, use code:
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